What is your warranty and after-sales policy?
The integrated stainless steel structure comes with long-term quality warranty, together with lifetime professional technical consultation.
If any quality problem is caused by our manufacturing process, we will provide replacement accessories or a proper compensation solution in a timely manner.
What materials and certifications do you use?
All our products are made of premium food-grade stainless steel, available in 201 or 304 grade options.
Thickened construction is adopted to adapt to long-term heavy-duty use in commercial kitchens.
Our products have passed CE and ISO certification, complying with international hygiene and safety standards. Complete official documents are provided to support global customs clearance and local market access.
What are your core advantages as a supplier?
We are a professional manufacturer specializing in commercial kitchen equipment.
We always focus on what global wholesale partners care about most: stable quality, transparent factory pricing and reliable delivery schedules.
Standard products are ready for shipment within 5 working days, while customized orders can be completed in around 2 weeks.
We support reasonable MOQ and multiple safe payment methods to help your wholesale business develop steadily.
Can I order a sample first to check the quality?
Sample inspection is available for quality confirmation.
Customers need to pay the sample fee first.
Once you place an official bulk order and reach our agreed order quantity standard, we will fully refund the previous sample cost.
Do you accept customized size and OEM service?
Yes, customized service and OEM are fully supported.
We can adjust dimensions, plate thickness, structure details and laser print your brand logo according to local market needs, to match your actual project and wholesale requirements perfectly.
Are there easily worn parts for your products? Are spare parts easy to buy?
The overall stainless steel structure is solid and durable, requiring almost no daily maintenance.
Only a few small accessories such as drain fittings, sealing gaskets and adjustable feet are replaceable.
All adopt universal standard specifications, which can be easily purchased from local hardware stores and online platforms around the world. We also provide stable spare parts supply for long-term cooperative wholesale clients.
How do you control product quality?
We carry out strict full-process quality control for all stainless steel commercial kitchen equipment.
First, raw material incoming inspection. We strictly verify the stainless steel grade, actual plate thickness, surface flatness and material certificates. Unqualified raw materials are rejected directly and never put into production.
Second, in-production patrol inspection. Our QC team checks welding workmanship, corner splicing, polishing finish and dimensional accuracy in every working procedure. Any defective products will be corrected immediately to avoid flowing into the next process.
Third, finished product full inspection. Before packaging, each unit is inspected one by one for structural stability, water leakage test, surface scratches and overall appearance.
All quality management processes follow CE and ISO certification standards, to keep stable and consistent quality for all wholesale orders.
How about packaging and shipping arrangement?
All products adopt export reinforced packaging to avoid collision and deformation during long-distance transportation.
We support both LCL and full container shipping, and can provide a complete set of shipping documents to facilitate your customs clearance.
